Last updated: 26/10/2024
Deckle App Pty Ltd (“Deckle”, “we”, “us”, or “our”) built and operates the Deckle app and related services (the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Service.
By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
Definitions
For the purposes of this Privacy Policy:
• Identity Data means your name, username, and any photos, videos, or content you upload.
• Contact Data means your email address and any other contact details you provide.
• Authentication Data means tokens and identifiers stored in cookies or similar technologies to keep you signed in.
• Technical Data means IP address, device type, operating system version, browser/app version, settings, and diagnostic data.
• Usage Data means information on how you use our Service, such as activity logs, timestamps, and interactions.
• Profile Data means preferences, feedback, or survey responses.
Information We Collect
We collect:
• Identity Data
• Contact Data
• Authentication Data (strictly necessary cookies for login/session management)
• Usage and Technical Data (log files, crash reports, analytics)
• Profile Data
We also receive data from trusted service providers, including:
• Google Analytics for Firebase
• Firebase Authentication
• Firebase Crashlytics
How We Use Information
We use your information to:
• Provide and operate the Service (including authentication and account management)
• Maintain security, prevent fraud, and diagnose issues
• Improve functionality and performance through analytics
• Communicate with you (support, updates, notices)
• Comply with legal obligations and enforce our Terms
Legal Basis for Processing
Where relevant (including under GDPR/UK GDPR), we rely on:
• Contractual necessity: processing required to provide the Service (authentication, account operation)
• Legitimate interests: improving performance, security, analytics (balanced against your rights)
• Consent: where we ask for optional information (surveys, marketing). You may withdraw consent at any time by contacting us
Cookies (Strictly Necessary)
We use cookies and similar technologies essential to operate the Service, including:
• Authentication: storing your login token
• Core functionality and security: ensuring the app works correctly and securely
Because these cookies are strictly necessary, they cannot be disabled. By using the Service, you consent to their use. If you do not consent, please discontinue use of the Service.
Disclosure of Information
We may share Personal Information:
• With service providers under contract (e.g., cloud hosting, analytics, Firebase)
• For legal compliance, safety, and enforcement of our rights
• During business transfers (e.g., merger, acquisition, sale of assets)
We do not sell your Personal Information.
A list of our major sub-processors is available on request.
Data Transfers
Your information may be stored and processed outside of Australia, including in countries where our cloud or service providers operate (such as the United States). By using the Service, you consent to this transfer. Where required, we implement safeguards for international transfers.
Data Retention and Deletion
We retain Personal Information only for as long as necessary to provide the Service, or as required by law.
• Authentication cookies are retained for the duration of your active session.
• Analytics and log data are retained for reasonable periods for security and performance.
You may request deletion of your Personal Information at any time by contacting hello@deckle.app. We may retain limited data to comply with legal obligations, prevent fraud, or resolve disputes.
Your Rights
Depending on your location, you may have the right to:
• Access the Personal Information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information where applicable
• Restrict or object to certain processing (e.g., analytics)
• Request portability of your data in a machine-readable format
To exercise these rights, contact hello@deckle.app. We may verify your identity before responding. Some rights may be limited under applicable law.
Australia (APPs): You may request access or correction at any time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
EEA/UK: You may also lodge a complaint with your local data protection authority.
California (CCPA/CPRA): You have additional rights including the right to know, delete, and opt-out of sale/sharing (we do not sell).
Security
We use commercially reasonable measures to safeguard Personal Information. However, no method of storage or transmission is completely secure.
Children’s and Educational Use
The Service is not directed to children under 13, or under the age of consent in their jurisdiction (“Designated Age”).
We do not knowingly collect Personal Information from children under the Designated Age without parent/guardian consent. If we learn we have done so, we delete it promptly.
If you are a parent/guardian or an educational institution using Deckle for students, and have questions about student data, please contact hello@deckle.app.
Links to Other Sites
The Service may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy periodically. We will post updates with a new “Last updated” date. Continued use of the Service after an update signifies acceptance.
Contact Us
Deckle App Pty Ltd
Email: hello@deckle.app
Website: https://deckle.app
If you are in Australia and have concerns, you may also contact:
Office of the Australian Information Commissioner (OAIC)
www.oaic.gov.au